Uses of Class
com.bytedesk.core.base.BaseEntity

Packages that use BaseEntity

Package	Description
com.bytedesk.ai.model	Model package contains data models and entities used across the AI module.
com.bytedesk.ai.provider	Provider package contains implementations for various AI service providers.
com.bytedesk.ai.robot	Robot package contains classes for managing AI robots/agents.
com.bytedesk.ai.robot_message	Robot message package contains classes for handling robot communication.
com.bytedesk.ai.statistic	Statistics package contains classes for AI-related data analytics and metrics.
com.bytedesk.core.action
com.bytedesk.core.balance
com.bytedesk.core.black
com.bytedesk.core.category
com.bytedesk.core.clipboard
com.bytedesk.core.customer
com.bytedesk.core.favorite	ByteDesk 收藏夹管理包 提供收藏夹的CRUD、搜索等功能
com.bytedesk.core.feature
com.bytedesk.core.flow
com.bytedesk.core.form
com.bytedesk.core.gray_release
com.bytedesk.core.invoice
com.bytedesk.core.ip.access
com.bytedesk.core.ip.black
com.bytedesk.core.ip.white
com.bytedesk.core.license
com.bytedesk.core.menu
com.bytedesk.core.message	Message handling package containing message models and processors
com.bytedesk.core.notice
com.bytedesk.core.order
com.bytedesk.core.payment
com.bytedesk.core.push
com.bytedesk.core.push.email
com.bytedesk.core.quality
com.bytedesk.core.quartz	Quartz package containing scheduled job definitions and handlers
com.bytedesk.core.rbac.auth.sso
com.bytedesk.core.rbac.organization
com.bytedesk.core.rbac.role
com.bytedesk.core.recharge
com.bytedesk.core.tag	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.core.thread	Thread package containing thread models and handlers
com.bytedesk.core.token
com.bytedesk.core.translate
com.bytedesk.core.uid
com.bytedesk.core.upload	ByteDesk 文件上传包 提供文件上传、存储管理等功能
com.bytedesk.core.url
com.bytedesk.douyin.dian
com.bytedesk.douyin.hudong
com.bytedesk.douyin.mini
com.bytedesk.forum.post
com.bytedesk.kanban.module	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.kanban.project	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.kanban.project_invite	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.kanban.report	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.kanban.task	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.kanban.todo_list	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.kbase.article	ByteDesk 文章管理包 提供文章的CRUD、搜索等功能
com.bytedesk.kbase.article_archive	ByteDesk 文章管理包 提供文章的CRUD、搜索等功能
com.bytedesk.kbase.auto_reply.fixed	ByteDesk 固定自动回复管理包 提供固定自动回复的CRUD、搜索等功能
com.bytedesk.kbase.auto_reply.keyword	ByteDesk 关键词自动回复管理包 提供关键词自动回复的CRUD、搜索等功能
com.bytedesk.kbase.comment	ByteDesk 评论管理包 提供评论的CRUD、搜索等功能
com.bytedesk.kbase.faq
com.bytedesk.kbase.file
com.bytedesk.kbase.kbase
com.bytedesk.kbase.kbase_invite
com.bytedesk.kbase.quick_reply
com.bytedesk.kbase.split	ByteDesk 文档分割包 提供文档分割、向量化等功能
com.bytedesk.kbase.statistic
com.bytedesk.kbase.taboo
com.bytedesk.kbase.taboo_message
com.bytedesk.kbase.text
com.bytedesk.kbase.website
com.bytedesk.liangshibao.city
com.bytedesk.liangshibao.course
com.bytedesk.liangshibao.media
com.bytedesk.service.agent
com.bytedesk.service.agent_message
com.bytedesk.service.agent_status	客服状态日志包 记录和管理客服状态变更
com.bytedesk.service.browse
com.bytedesk.service.message_feedback	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.service.message_leave
com.bytedesk.service.message_parsed	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.service.queue
com.bytedesk.service.queue_member	队列成员包 管理客服系统的排队和会话分配
com.bytedesk.service.statistic	Customer Service Statistics Package Provides comprehensive statistical functionalities for the customer service system, including:
com.bytedesk.service.statistic_message
com.bytedesk.service.statistic_report	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.service.statistic_thread
com.bytedesk.service.thread_invite	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.service.thread_rating	评价服务包 管理客服会话的评价功能
com.bytedesk.service.thread_summary
com.bytedesk.service.thread_transfer	会话转接包 处理会话转接相关功能
com.bytedesk.service.unified
com.bytedesk.service.visitor
com.bytedesk.service.visitor_message
com.bytedesk.service.visitor_thread
com.bytedesk.service.workgroup	工作组服务包 管理客服工作组相关功能
com.bytedesk.service.workgroup_message
com.bytedesk.service.worktime
com.bytedesk.team.department
com.bytedesk.team.group
com.bytedesk.team.group_invite	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.team.member
com.bytedesk.ticket.attachment
com.bytedesk.ticket.comment
com.bytedesk.ticket.flow
com.bytedesk.ticket.message
com.bytedesk.ticket.process
com.bytedesk.ticket.statistic	工单统计模块 提供工单数据统计、分析功能
com.bytedesk.ticket.task
com.bytedesk.ticket.ticket	工单核心模块 包含工单实体、仓库、服务等基础组件
com.bytedesk.voc.feedback
com.bytedesk.voc.reply
com.bytedesk.wechat.channel
com.bytedesk.wechat.kefu
com.bytedesk.wechat.mini
com.bytedesk.wechat.mini.user
com.bytedesk.wechat.mp
com.bytedesk.wechat.mp.black
com.bytedesk.wechat.mp.draft
com.bytedesk.wechat.mp.groupon
com.bytedesk.wechat.mp.kefu
com.bytedesk.wechat.mp.media
com.bytedesk.wechat.mp.menu
com.bytedesk.wechat.mp.tag
com.bytedesk.wechat.mp.user
com.bytedesk.wechat.oauth
com.bytedesk.wechat.open
com.bytedesk.wechat.work

Uses of BaseEntity in com.bytedesk.ai.model

Subclasses of BaseEntity in com.bytedesk.ai.model

Modifier and Type	Class	Description
class	LlmModelEntity

Uses of BaseEntity in com.bytedesk.ai.provider

Subclasses of BaseEntity in com.bytedesk.ai.provider

Modifier and Type	Class	Description
class	LlmProviderEntity

Uses of BaseEntity in com.bytedesk.ai.robot

Subclasses of BaseEntity in com.bytedesk.ai.robot

Modifier and Type	Class	Description
class	RobotEntity	- agent：一对一人工客服，不支持机器人接待 - robot：机器人客服，不支持转人工 - workgroup：工作组，支持机器人接待，支持转人工

Uses of BaseEntity in com.bytedesk.ai.robot_message

Subclasses of BaseEntity in com.bytedesk.ai.robot_message

Modifier and Type	Class	Description
class	RobotMessage	分表存储一对一客服消息 同步message中客服消息，包括uid。

Uses of BaseEntity in com.bytedesk.ai.statistic

Subclasses of BaseEntity in com.bytedesk.ai.statistic

Modifier and Type	Class	Description
class	StatisticRobotEntity

Uses of BaseEntity in com.bytedesk.core.action

Subclasses of BaseEntity in com.bytedesk.core.action

Modifier and Type	Class	Description
class	ActionEntity

Uses of BaseEntity in com.bytedesk.core.balance

Subclasses of BaseEntity in com.bytedesk.core.balance

Modifier and Type	Class	Description
class	BalanceEntity	用户余额

Uses of BaseEntity in com.bytedesk.core.black

Subclasses of BaseEntity in com.bytedesk.core.black

Modifier and Type	Class	Description
class	BlackEntity	black list 黑名单

Uses of BaseEntity in com.bytedesk.core.category

Subclasses of BaseEntity in com.bytedesk.core.category

Modifier and Type	Class	Description
class	CategoryEntity

Uses of BaseEntity in com.bytedesk.core.clipboard

Subclasses of BaseEntity in com.bytedesk.core.clipboard

Modifier and Type	Class	Description
class	ClipboardEntity	剪贴板

Uses of BaseEntity in com.bytedesk.core.customer

Subclasses of BaseEntity in com.bytedesk.core.customer

Modifier and Type	Class	Description
class	CustomerEntity	客户留资，自动提取，手动添加

Uses of BaseEntity in com.bytedesk.core.favorite

Subclasses of BaseEntity in com.bytedesk.core.favorite

Modifier and Type	Class	Description
class	FavoriteEntity

Uses of BaseEntity in com.bytedesk.core.feature

Subclasses of BaseEntity in com.bytedesk.core.feature

Modifier and Type	Class	Description
class	FeatureEntity

Uses of BaseEntity in com.bytedesk.core.flow

Subclasses of BaseEntity in com.bytedesk.core.flow

Modifier and Type	Class	Description
class	FlowEntity

Uses of BaseEntity in com.bytedesk.core.form

Subclasses of BaseEntity in com.bytedesk.core.form

Modifier and Type	Class	Description
class	FormEntity

Uses of BaseEntity in com.bytedesk.core.gray_release

Subclasses of BaseEntity in com.bytedesk.core.gray_release

Modifier and Type	Class	Description
class	GrayReleaseEntity	灰度发布配置 用于控制新功能的逐步放量
class	GrayReleaseMetrics	灰度发布指标实体

Uses of BaseEntity in com.bytedesk.core.invoice

Subclasses of BaseEntity in com.bytedesk.core.invoice

Modifier and Type	Class	Description
class	InvoiceEntity	发票

Uses of BaseEntity in com.bytedesk.core.ip.access

Subclasses of BaseEntity in com.bytedesk.core.ip.access

Modifier and Type	Class	Description
class	IpAccessEntity

Uses of BaseEntity in com.bytedesk.core.ip.black

Subclasses of BaseEntity in com.bytedesk.core.ip.black

Modifier and Type	Class	Description
class	IpBlacklistEntity

Uses of BaseEntity in com.bytedesk.core.ip.white

Subclasses of BaseEntity in com.bytedesk.core.ip.white

Modifier and Type	Class	Description
class	IpWhitelistEntity

Uses of BaseEntity in com.bytedesk.core.license

Subclasses of BaseEntity in com.bytedesk.core.license

Modifier and Type	Class	Description
class	LicenseEntity

Uses of BaseEntity in com.bytedesk.core.menu

Subclasses of BaseEntity in com.bytedesk.core.menu

Modifier and Type	Class	Description
class	MenuEntity

Uses of BaseEntity in com.bytedesk.core.message

Subclasses of BaseEntity in com.bytedesk.core.message

Modifier and Type	Class	Description
class	AbstractMessageEntity
class	MessageEntity

Uses of BaseEntity in com.bytedesk.core.notice

Subclasses of BaseEntity in com.bytedesk.core.notice

Modifier and Type	Class	Description
class	NoticeEntity	注意与message类型notice区分

Uses of BaseEntity in com.bytedesk.core.order

Subclasses of BaseEntity in com.bytedesk.core.order

Modifier and Type	Class	Description
class	OrderEntity	功能模块购买记录

Uses of BaseEntity in com.bytedesk.core.payment

Subclasses of BaseEntity in com.bytedesk.core.payment

Modifier and Type	Class	Description
class	PaymentEntity	消费记录

Uses of BaseEntity in com.bytedesk.core.push

Subclasses of BaseEntity in com.bytedesk.core.push

Modifier and Type	Class	Description
class	PushEntity
class	PushTokenEntity	离线推送token

Uses of BaseEntity in com.bytedesk.core.push.email

Subclasses of BaseEntity in com.bytedesk.core.push.email

Modifier and Type	Class	Description
class	EmailTemplateEntity	邮件模板

Uses of BaseEntity in com.bytedesk.core.quality

Subclasses of BaseEntity in com.bytedesk.core.quality

Modifier and Type	Class	Description
class	QualityInspectionEntity
class	QualityRuleEntity

Uses of BaseEntity in com.bytedesk.core.quartz

Subclasses of BaseEntity in com.bytedesk.core.quartz

Modifier and Type	Class	Description
class	QuartzEntity

Uses of BaseEntity in com.bytedesk.core.rbac.auth.sso

Subclasses of BaseEntity in com.bytedesk.core.rbac.auth.sso

Modifier and Type	Class	Description
class	SsoOAuth2Entity

Uses of BaseEntity in com.bytedesk.core.rbac.organization

Subclasses of BaseEntity in com.bytedesk.core.rbac.organization

Modifier and Type	Class	Description
class	OrganizationApplyEntity

Uses of BaseEntity in com.bytedesk.core.rbac.role

Subclasses of BaseEntity in com.bytedesk.core.rbac.role

Modifier and Type	Class	Description
class	RoleEntity

Uses of BaseEntity in com.bytedesk.core.recharge

Subclasses of BaseEntity in com.bytedesk.core.recharge

Modifier and Type	Class	Description
class	RechargeEntity	充值记录

Uses of BaseEntity in com.bytedesk.core.tag

Subclasses of BaseEntity in com.bytedesk.core.tag

Modifier and Type	Class	Description
class	TagEntity

Uses of BaseEntity in com.bytedesk.core.thread

Subclasses of BaseEntity in com.bytedesk.core.thread

Modifier and Type	Class	Description
class	AbstractThreadEntity
class	ThreadEntity	thread: 指的是一系列相关的信息或讨论按照时间顺序排列形成的一个连贯的交流脉络.

Uses of BaseEntity in com.bytedesk.core.token

Subclasses of BaseEntity in com.bytedesk.core.token

Modifier and Type	Class	Description
class	TokenEntity	可用于强制用户重新登录，或者刷新token access_token or refresh_token 授权验证token时，不只是使用jwt解码验证，还需要跟数据库中进行对比，如果token被禁用或者过期，则拒绝访问 存储第三方access_token，refresh_token，过期时间等，微信，qq等第三方授权登录

Uses of BaseEntity in com.bytedesk.core.translate

Subclasses of BaseEntity in com.bytedesk.core.translate

Modifier and Type	Class	Description
class	TranslateEntity	翻译记录

Uses of BaseEntity in com.bytedesk.core.uid

Subclasses of BaseEntity in com.bytedesk.core.uid

Modifier and Type	Class	Description
class	UidGeneratorEntity	Entity for M_WORKER_NODE

Uses of BaseEntity in com.bytedesk.core.upload

Subclasses of BaseEntity in com.bytedesk.core.upload

Modifier and Type	Class	Description
class	UploadEntity

Uses of BaseEntity in com.bytedesk.core.url

Subclasses of BaseEntity in com.bytedesk.core.url

Modifier and Type	Class	Description
class	UrlEntity

Uses of BaseEntity in com.bytedesk.douyin.dian

Subclasses of BaseEntity in com.bytedesk.douyin.dian

Modifier and Type	Class	Description
class	DouyinDianEntity

Uses of BaseEntity in com.bytedesk.douyin.hudong

Subclasses of BaseEntity in com.bytedesk.douyin.hudong

Modifier and Type	Class	Description
class	DouyinHudongEntity

Uses of BaseEntity in com.bytedesk.douyin.mini

Subclasses of BaseEntity in com.bytedesk.douyin.mini

Modifier and Type	Class	Description
class	DouyinMiniEntity

Uses of BaseEntity in com.bytedesk.forum.post

Subclasses of BaseEntity in com.bytedesk.forum.post

Modifier and Type	Class	Description
class	PostEntity

Uses of BaseEntity in com.bytedesk.kanban.module

Subclasses of BaseEntity in com.bytedesk.kanban.module

Modifier and Type	Class	Description
class	ModuleEntity

Uses of BaseEntity in com.bytedesk.kanban.project

Subclasses of BaseEntity in com.bytedesk.kanban.project

Modifier and Type	Class	Description
class	ProjectEntity

Uses of BaseEntity in com.bytedesk.kanban.project_invite

Subclasses of BaseEntity in com.bytedesk.kanban.project_invite

Modifier and Type	Class	Description
class	ProjectInviteEntity

Uses of BaseEntity in com.bytedesk.kanban.report

Subclasses of BaseEntity in com.bytedesk.kanban.report

Modifier and Type	Class	Description
class	ReportEntity

Uses of BaseEntity in com.bytedesk.kanban.task

Subclasses of BaseEntity in com.bytedesk.kanban.task

Modifier and Type	Class	Description
class	TaskEntity

Uses of BaseEntity in com.bytedesk.kanban.todo_list

Subclasses of BaseEntity in com.bytedesk.kanban.todo_list

Modifier and Type	Class	Description
class	TodoListEntity

Uses of BaseEntity in com.bytedesk.kbase.article

Subclasses of BaseEntity in com.bytedesk.kbase.article

Modifier and Type	Class	Description
class	AbstractArticleEntity	帮助文档抽象基类
class	ArticleEntity	帮助文档

Uses of BaseEntity in com.bytedesk.kbase.article_archive

Subclasses of BaseEntity in com.bytedesk.kbase.article_archive

Modifier and Type	Class	Description
class	ArticleArchiveEntity	帮助文档: 文章归档, 历史版本

Uses of BaseEntity in com.bytedesk.kbase.auto_reply.fixed

Subclasses of BaseEntity in com.bytedesk.kbase.auto_reply.fixed

Modifier and Type	Class	Description
class	AutoReplyFixedEntity	自动回复-固定自动回复，无匹配规则，直接回复。

Uses of BaseEntity in com.bytedesk.kbase.auto_reply.keyword

Subclasses of BaseEntity in com.bytedesk.kbase.auto_reply.keyword

Modifier and Type	Class	Description
class	AutoReplyKeywordEntity	自动回复-关键词匹配

Uses of BaseEntity in com.bytedesk.kbase.comment

Subclasses of BaseEntity in com.bytedesk.kbase.comment

Modifier and Type	Class	Description
class	CommentEntity

Uses of BaseEntity in com.bytedesk.kbase.faq

Subclasses of BaseEntity in com.bytedesk.kbase.faq

Modifier and Type	Class	Description
class	FaqEntity	faq: Frequently Asked Questions

Uses of BaseEntity in com.bytedesk.kbase.file

Subclasses of BaseEntity in com.bytedesk.kbase.file

Modifier and Type	Class	Description
class	FileEntity

Uses of BaseEntity in com.bytedesk.kbase.kbase

Subclasses of BaseEntity in com.bytedesk.kbase.kbase

Modifier and Type	Class	Description
class	KbaseEntity	kbase + space

Uses of BaseEntity in com.bytedesk.kbase.kbase_invite

Subclasses of BaseEntity in com.bytedesk.kbase.kbase_invite

Modifier and Type	Class	Description
class	KbaseInviteEntity

Uses of BaseEntity in com.bytedesk.kbase.quick_reply

Subclasses of BaseEntity in com.bytedesk.kbase.quick_reply

Modifier and Type	Class	Description
class	QuickReplyEntity	常用语-快捷回复

Uses of BaseEntity in com.bytedesk.kbase.split

Subclasses of BaseEntity in com.bytedesk.kbase.split

Modifier and Type	Class	Description
class	SplitEntity

Uses of BaseEntity in com.bytedesk.kbase.statistic

Subclasses of BaseEntity in com.bytedesk.kbase.statistic

Modifier and Type	Class	Description
class	KbaseStatisticEntity

Uses of BaseEntity in com.bytedesk.kbase.taboo

Subclasses of BaseEntity in com.bytedesk.kbase.taboo

Modifier and Type	Class	Description
class	TabooEntity	敏感词

Uses of BaseEntity in com.bytedesk.kbase.taboo_message

Subclasses of BaseEntity in com.bytedesk.kbase.taboo_message

Modifier and Type	Class	Description
class	TabooMessageEntity

Uses of BaseEntity in com.bytedesk.kbase.text

Subclasses of BaseEntity in com.bytedesk.kbase.text

Modifier and Type	Class	Description
class	TextEntity

Uses of BaseEntity in com.bytedesk.kbase.website

Subclasses of BaseEntity in com.bytedesk.kbase.website

Modifier and Type	Class	Description
class	WebsiteEntity

Uses of BaseEntity in com.bytedesk.liangshibao.city

Subclasses of BaseEntity in com.bytedesk.liangshibao.city

Modifier and Type	Class	Description
class	City

Uses of BaseEntity in com.bytedesk.liangshibao.course

Subclasses of BaseEntity in com.bytedesk.liangshibao.course

Modifier and Type	Class	Description
class	Course

Uses of BaseEntity in com.bytedesk.liangshibao.media

Subclasses of BaseEntity in com.bytedesk.liangshibao.media

Modifier and Type	Class	Description
class	Media

Uses of BaseEntity in com.bytedesk.service.agent

Subclasses of BaseEntity in com.bytedesk.service.agent

Modifier and Type	Class	Description
class	AgentEntity	human agent, not ai agent - agent：一对一人工客服，不支持机器人接待 - robot：机器人客服，不支持转人工 - workgroup：工作组，支持机器人接待，支持转人工

Uses of BaseEntity in com.bytedesk.service.agent_message

Subclasses of BaseEntity in com.bytedesk.service.agent_message

Modifier and Type	Class	Description
class	AgentMessage	分表存储一对一客服消息 同步message中客服消息，包括uid。

Uses of BaseEntity in com.bytedesk.service.agent_status

Subclasses of BaseEntity in com.bytedesk.service.agent_status

Modifier and Type	Class	Description
class	AgentStatusLogEntity	接待状态变更记录

Uses of BaseEntity in com.bytedesk.service.browse

Subclasses of BaseEntity in com.bytedesk.service.browse

Modifier and Type	Class	Description
class	BrowseEntity	访客浏览网站记录 visitor website browse record 仅保留48小时内的浏览记录，超时则自动删除

Uses of BaseEntity in com.bytedesk.service.message_feedback

Subclasses of BaseEntity in com.bytedesk.service.message_feedback

Modifier and Type	Class	Description
class	MessageFeedbackEntity

Uses of BaseEntity in com.bytedesk.service.message_leave

Subclasses of BaseEntity in com.bytedesk.service.message_leave

Modifier and Type	Class	Description
class	MessageLeaveEntity	留言

Uses of BaseEntity in com.bytedesk.service.message_parsed

Subclasses of BaseEntity in com.bytedesk.service.message_parsed

Modifier and Type	Class	Description
class	MessageParsedEntity

Uses of BaseEntity in com.bytedesk.service.queue

Subclasses of BaseEntity in com.bytedesk.service.queue

Modifier and Type	Class	Description
class	QueueEntity

Uses of BaseEntity in com.bytedesk.service.queue_member

Subclasses of BaseEntity in com.bytedesk.service.queue_member

Modifier and Type	Class	Description
class	QueueMemberEntity

Uses of BaseEntity in com.bytedesk.service.statistic

Subclasses of BaseEntity in com.bytedesk.service.statistic

Modifier and Type	Class	Description
class	ServiceStatisticEntity	客服对话统计数据： 组织、工作组、客服、机器人 可监控机器人的服务关键数据，包含解决率、评价满意度、服务转人工率、未知回答率、有效会话、当前生效知识等关键运营指标，可点击“详细指标”快速跳转至数据看板页面。

Uses of BaseEntity in com.bytedesk.service.statistic_message

Subclasses of BaseEntity in com.bytedesk.service.statistic_message

Modifier and Type	Class	Description
class	StatisticMessageEntity	记录客服回复访客消息时间戳

Uses of BaseEntity in com.bytedesk.service.statistic_report

Subclasses of BaseEntity in com.bytedesk.service.statistic_report

Modifier and Type	Class	Description
class	StatisticReportEntity

Uses of BaseEntity in com.bytedesk.service.statistic_thread

Subclasses of BaseEntity in com.bytedesk.service.statistic_thread

Modifier and Type	Class	Description
class	StatisticThreadEntity	跟踪记录thread更新链路 记录会话处理链路，从访客进入，接入客服，转接客服，结束会话、监控会话等，全部记录到数据库中

Uses of BaseEntity in com.bytedesk.service.thread_invite

Subclasses of BaseEntity in com.bytedesk.service.thread_invite

Modifier and Type	Class	Description
class	ThreadInviteEntity	记录邀请记录： 客服邀请客服 客服邀请访客

Uses of BaseEntity in com.bytedesk.service.thread_rating

Subclasses of BaseEntity in com.bytedesk.service.thread_rating

Modifier and Type	Class	Description
class	ThreadRatingEntity

Uses of BaseEntity in com.bytedesk.service.thread_summary

Subclasses of BaseEntity in com.bytedesk.service.thread_summary

Modifier and Type	Class	Description
class	ThreadSummaryEntity

Uses of BaseEntity in com.bytedesk.service.thread_transfer

Subclasses of BaseEntity in com.bytedesk.service.thread_transfer

Modifier and Type	Class	Description
class	ThreadTransferEntity	记录转接记录： 人工转接人工 机器人转人工

Uses of BaseEntity in com.bytedesk.service.unified

Subclasses of BaseEntity in com.bytedesk.service.unified

Modifier and Type	Class	Description
class	UnifiedEntity

Uses of BaseEntity in com.bytedesk.service.visitor

Subclasses of BaseEntity in com.bytedesk.service.visitor

Modifier and Type	Class	Description
class	VisitorEntity	visitor no need to login, without login can reduce the press of the database

Uses of BaseEntity in com.bytedesk.service.visitor_message

Subclasses of BaseEntity in com.bytedesk.service.visitor_message

Modifier and Type	Class	Description
class	VisitorMessage	分表存储客服消息 同步message中客服消息，包括uid。

Uses of BaseEntity in com.bytedesk.service.visitor_thread

Subclasses of BaseEntity in com.bytedesk.service.visitor_thread

Modifier and Type	Class	Description
class	VisitorThreadEntity	同步thread中客服会话，包括uid。

Uses of BaseEntity in com.bytedesk.service.workgroup

Subclasses of BaseEntity in com.bytedesk.service.workgroup

Modifier and Type	Class	Description
class	WorkgroupEntity	WorkgroupEntity和skills的区别主要在于: - 组织结构 vs 能力标签 - WorkgroupEntity是组织结构层面的分组,比如"售前组"、"售后组"、"技术支持组"等 - Skills是能力标签层面的标识,比如"Java"、"Python"、"数据库"等技术能力 WorkgroupEntity和agent的区别主要在于: - agent：一对一人工客服，不支持机器人接待 - robot：机器人客服，不支持转人工 - workgroup：工作组，支持机器人接待，支持转人工

Uses of BaseEntity in com.bytedesk.service.workgroup_message

Subclasses of BaseEntity in com.bytedesk.service.workgroup_message

Modifier and Type	Class	Description
class	WorkgroupMessage	分表存储技能组客服消息 同步message中客服消息，包括uid。

Uses of BaseEntity in com.bytedesk.service.worktime

Subclasses of BaseEntity in com.bytedesk.service.worktime

Modifier and Type	Class	Description
class	WorktimeEntity

Uses of BaseEntity in com.bytedesk.team.department

Subclasses of BaseEntity in com.bytedesk.team.department

Modifier and Type	Class	Description
class	DepartmentEntity	部门

Uses of BaseEntity in com.bytedesk.team.group

Subclasses of BaseEntity in com.bytedesk.team.group

Modifier and Type	Class	Description
class	GroupEntity

Uses of BaseEntity in com.bytedesk.team.group_invite

Subclasses of BaseEntity in com.bytedesk.team.group_invite

Modifier and Type	Class	Description
class	GroupInviteEntity

Uses of BaseEntity in com.bytedesk.team.member

Subclasses of BaseEntity in com.bytedesk.team.member

Modifier and Type	Class	Description
class	MemberEntity

Uses of BaseEntity in com.bytedesk.ticket.attachment

Subclasses of BaseEntity in com.bytedesk.ticket.attachment

Modifier and Type	Class	Description
class	TicketAttachmentEntity

Uses of BaseEntity in com.bytedesk.ticket.comment

Subclasses of BaseEntity in com.bytedesk.ticket.comment

Modifier and Type	Class	Description
class	TicketCommentEntity

Uses of BaseEntity in com.bytedesk.ticket.flow

Subclasses of BaseEntity in com.bytedesk.ticket.flow

Modifier and Type	Class	Description
class	TicketFlowEntity

Uses of BaseEntity in com.bytedesk.ticket.message

Subclasses of BaseEntity in com.bytedesk.ticket.message

Modifier and Type	Class	Description
class	TicketMessageEntity

Uses of BaseEntity in com.bytedesk.ticket.process

Subclasses of BaseEntity in com.bytedesk.ticket.process

Modifier and Type	Class	Description
class	TicketProcessEntity	工单流程

Uses of BaseEntity in com.bytedesk.ticket.statistic

Subclasses of BaseEntity in com.bytedesk.ticket.statistic

Modifier and Type	Class	Description
class	TicketStatisticEntity

Uses of BaseEntity in com.bytedesk.ticket.task

Subclasses of BaseEntity in com.bytedesk.ticket.task

Modifier and Type	Class	Description
class	TicketTaskEntity

Uses of BaseEntity in com.bytedesk.ticket.ticket

Subclasses of BaseEntity in com.bytedesk.ticket.ticket

Modifier and Type	Class	Description
class	TicketEntity

Uses of BaseEntity in com.bytedesk.voc.feedback

Subclasses of BaseEntity in com.bytedesk.voc.feedback

Modifier and Type	Class	Description
class	FeedbackEntity

Uses of BaseEntity in com.bytedesk.voc.reply

Subclasses of BaseEntity in com.bytedesk.voc.reply

Modifier and Type	Class	Description
class	ReplyEntity

Uses of BaseEntity in com.bytedesk.wechat.channel

Subclasses of BaseEntity in com.bytedesk.wechat.channel

Modifier and Type	Class	Description
class	WeChatChannelEntity

Uses of BaseEntity in com.bytedesk.wechat.kefu

Subclasses of BaseEntity in com.bytedesk.wechat.kefu

Modifier and Type	Class	Description
class	WeChatKefuEntity

Uses of BaseEntity in com.bytedesk.wechat.mini

Subclasses of BaseEntity in com.bytedesk.wechat.mini

Modifier and Type	Class	Description
class	WeChatMiniEntity

Uses of BaseEntity in com.bytedesk.wechat.mini.user

Subclasses of BaseEntity in com.bytedesk.wechat.mini.user

Modifier and Type	Class	Description
class	WeChatMiniUserEntity

Uses of BaseEntity in com.bytedesk.wechat.mp

Subclasses of BaseEntity in com.bytedesk.wechat.mp

Modifier and Type	Class	Description
class	WeChatMpEntity

Uses of BaseEntity in com.bytedesk.wechat.mp.black

Subclasses of BaseEntity in com.bytedesk.wechat.mp.black

Modifier and Type	Class	Description
class	WeChatMpBlackEntity

Uses of BaseEntity in com.bytedesk.wechat.mp.draft

Subclasses of BaseEntity in com.bytedesk.wechat.mp.draft

Modifier and Type	Class	Description
class	WeChatMpDraftEntity

Uses of BaseEntity in com.bytedesk.wechat.mp.groupon

Subclasses of BaseEntity in com.bytedesk.wechat.mp.groupon

Modifier and Type	Class	Description
class	WeChatMpGrouponEntity

Uses of BaseEntity in com.bytedesk.wechat.mp.kefu

Subclasses of BaseEntity in com.bytedesk.wechat.mp.kefu

Modifier and Type	Class	Description
class	WeChatMpKefuEntity

Uses of BaseEntity in com.bytedesk.wechat.mp.media

Subclasses of BaseEntity in com.bytedesk.wechat.mp.media

Modifier and Type	Class	Description
class	WeChatMpMediaEntity

Uses of BaseEntity in com.bytedesk.wechat.mp.menu

Subclasses of BaseEntity in com.bytedesk.wechat.mp.menu

Modifier and Type	Class	Description
class	WeChatMpMenuEntity

Uses of BaseEntity in com.bytedesk.wechat.mp.tag

Subclasses of BaseEntity in com.bytedesk.wechat.mp.tag

Modifier and Type	Class	Description
class	WeChatMpTagEntity

Uses of BaseEntity in com.bytedesk.wechat.mp.user

Subclasses of BaseEntity in com.bytedesk.wechat.mp.user

Modifier and Type	Class	Description
class	WeChatMpUserEntity

Uses of BaseEntity in com.bytedesk.wechat.oauth

Subclasses of BaseEntity in com.bytedesk.wechat.oauth

Modifier and Type	Class	Description
class	WeChatOAuthEntity

Uses of BaseEntity in com.bytedesk.wechat.open

Subclasses of BaseEntity in com.bytedesk.wechat.open

Modifier and Type	Class	Description
class	WeChatOpenEntity

Uses of BaseEntity in com.bytedesk.wechat.work

Subclasses of BaseEntity in com.bytedesk.wechat.work

Modifier and Type	Class	Description
class	WeChatWorkEntity