Package com.bytedesk.service.statistic_thread

Class StatisticThreadEntity

java.lang.Object
com.bytedesk.core.base.BaseEntity
com.bytedesk.service.statistic_thread.StatisticThreadEntity
All Implemented Interfaces:
Serializable
@Entity public class StatisticThreadEntity extends BaseEntity
跟踪记录thread更新链路 记录会话处理链路，从访客进入，接入客服，转接客服，结束会话、监控会话等，全部记录到数据库中
See Also:

  • Field Details

    • serialVersionUID

      private static final long serialVersionUID
      See Also:

    • threadUid

      private String threadUid

    • threadTopic

      private String threadTopic

    • status

      private String status

    • isQueued

      private boolean isQueued

    • queueAcceptedAt

      private Date queueAcceptedAt

    • queueDuration

      private long queueDuration

    • firstResponseAt

      private Date firstResponseAt

    • responseDuration

      private long responseDuration

    • isRobot

      private boolean isRobot

    • isSolved

      private boolean isSolved

    • solvedAt

      private Date solvedAt

    • isRated

      private boolean isRated

    • ratedAt

      private Date ratedAt

    • isClosed

      private boolean isClosed

    • closedAt

      private Date closedAt

    • duration

      private long duration

    • type

      private String type

    • agentUid

      private String agentUid

    • workgroupUid

      private String workgroupUid

    • robotUid

      private String robotUid

  • Constructor Details

    • StatisticThreadEntity

      public StatisticThreadEntity()