Uses of Class
com.bytedesk.service.queue_member.QueueMemberEntity

Packages that use QueueMemberEntity

Package	Description
com.bytedesk.service.queue
com.bytedesk.service.queue_member	队列成员包 管理客服系统的排队和会话分配
com.bytedesk.service.queue_member.event
com.bytedesk.service.statistic	Customer Service Statistics Package Provides comprehensive statistical functionalities for the customer service system, including:
com.bytedesk.service.strategy

Uses of QueueMemberEntity in com.bytedesk.service.queue

Methods in com.bytedesk.service.queue that return QueueMemberEntity

Modifier and Type	Method	Description
QueueMemberEntity	QueueService.enqueueAgent(ThreadEntity threadEntity, AgentEntity agentEntity, VisitorRequest visitorRequest)
QueueMemberEntity	QueueService.enqueueRobot(ThreadEntity threadEntity, RobotEntity robotEntity, VisitorRequest visitorRequest)
QueueMemberEntity	QueueService.enqueueWorkgroup(ThreadEntity threadEntity, AgentEntity agentEntity, WorkgroupEntity workgroupEntity, VisitorRequest visitorRequest)
QueueMemberEntity	QueueService.getOrCreateQueueMember(ThreadEntity threadEntity, UserProtobuf userProtobuf, VisitorRequest visitorRequest, QueueEntity queue)

Uses of QueueMemberEntity in com.bytedesk.service.queue_member

Methods in com.bytedesk.service.queue_member that return QueueMemberEntity

Modifier and Type	Method	Description
QueueMemberEntity	QueueMemberRestService.save(QueueMemberEntity entity)

Methods in com.bytedesk.service.queue_member that return types with arguments of type QueueMemberEntity

Modifier and Type	Method	Description
List<QueueMemberEntity>	QueueMemberRepository.findByAgentUid(String agentUid)
List<QueueMemberEntity>	QueueMemberRepository.findByOrgUidAndCreatedAtBetweenAndAcceptType(String orgUid, LocalDateTime startTime, LocalDateTime endTime, String acceptType)
List<QueueMemberEntity>	QueueMemberRepository.findByOrgUidAndCreatedAtBetweenAndSolved(String orgUid, LocalDateTime startTime, LocalDateTime endTime, boolean solved)
Optional<QueueMemberEntity>	QueueMemberRepository.findByQueueTopicAndQueueDayAndThreadUidAndStatus(String queueTopic, String queueDay, String threadUid, String status)
Optional<QueueMemberEntity>	QueueMemberRestService.findByQueueTopicAndQueueDayAndThreadUidAndStatus(String queueTopic, String queueDay, String threadUid, String status)
List<QueueMemberEntity>	QueueMemberRepository.findByQueueUidAndStatus(String queueUid, String status)
List<QueueMemberEntity>	QueueMemberRepository.findByQueueUidOrderByPriorityDesc(String queueUid)
List<QueueMemberEntity>	QueueMemberRepository.findByStatus(String status)
List<QueueMemberEntity>	QueueMemberRepository.findByStatusOrderByPriorityDesc(String status)
List<QueueMemberEntity>	QueueMemberRepository.findByThreadUid(String threadUid)
Optional<QueueMemberEntity>	QueueMemberRepository.findByUid(String uid)
Optional<QueueMemberEntity>	QueueMemberRestService.findByUid(String uid)
List<QueueMemberEntity>	QueueMemberRepository.findByVisitorUid(String visitorUid)
static org.springframework.data.jpa.domain.Specification<QueueMemberEntity>	QueueMemberSpecification.search(QueueMemberRequest request)

Methods in com.bytedesk.service.queue_member with parameters of type QueueMemberEntity

Modifier and Type	Method	Description
QueueMemberResponse	QueueMemberRestService.convertToResponse(QueueMemberEntity entity)
void	QueueMemberRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, QueueMemberEntity entity)
void	QueueMemberEntityListener.onPostPersist(QueueMemberEntity queueMember)
void	QueueMemberEntityListener.onPostUpdate(QueueMemberEntity queueMember)
QueueMemberEntity	QueueMemberRestService.save(QueueMemberEntity entity)

Uses of QueueMemberEntity in com.bytedesk.service.queue_member.event

Fields in com.bytedesk.service.queue_member.event declared as QueueMemberEntity

Modifier and Type	Field	Description
private QueueMemberEntity	QueueMemberUpdateEvent.counter
private QueueMemberEntity	QueueMemberCreateEvent.member

Constructors in com.bytedesk.service.queue_member.event with parameters of type QueueMemberEntity

Modifier	Constructor	Description
	QueueMemberCreateEvent(QueueMemberEntity member)
	QueueMemberUpdateEvent(Object source, QueueMemberEntity counter)

Uses of QueueMemberEntity in com.bytedesk.service.statistic

Method parameters in com.bytedesk.service.statistic with type arguments of type QueueMemberEntity

Modifier and Type	Method	Description
private void	ServiceStatisticService.updateMessageMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers)	更新消息指标
private void	ServiceStatisticService.updateRobotSpecificMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> robotMembers)	更新机器人特有指标
private void	ServiceStatisticService.updateThreadFlowMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers)	更新会话流转指标
private void	ServiceStatisticService.updateTimeMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers)	更新时间指标

Uses of QueueMemberEntity in com.bytedesk.service.strategy

Methods in com.bytedesk.service.strategy with parameters of type QueueMemberEntity

Modifier and Type	Method	Description
private MessageProtobuf	AgentCsThreadCreationStrategy.handleAvailableAgent(ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)
private MessageProtobuf	WorkgroupCsThreadCreationStrategy.handleAvailableWorkgroup(ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)
private MessageProtobuf	AgentCsThreadCreationStrategy.handleOfflineAgent(ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)
private MessageProtobuf	AgentCsThreadCreationStrategy.handleQueuedAgent(ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)
private MessageProtobuf	WorkgroupCsThreadCreationStrategy.handleQueuedWorkgroup(ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)