Uses of Class
com.bytedesk.service.workgroup.WorkgroupEntity
Packages that use WorkgroupEntity
Package
Description
工作组服务包
管理客服工作组相关功能
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Uses of WorkgroupEntity in com.bytedesk.service.queue
Methods in com.bytedesk.service.queue with parameters of type WorkgroupEntityModifier and TypeMethodDescriptionQueueService.enqueueWorkgroup
(ThreadEntity threadEntity, AgentEntity agentEntity, WorkgroupEntity workgroupEntity, VisitorRequest visitorRequest) -
Uses of WorkgroupEntity in com.bytedesk.service.strategy
Methods in com.bytedesk.service.strategy with parameters of type WorkgroupEntityModifier and TypeMethodDescriptionWorkgroupCsThreadCreationStrategy.getOfflineMessage
(VisitorRequest visitorRequest, ThreadEntity threadFromRequest, WorkgroupEntity workgroup) -
Uses of WorkgroupEntity in com.bytedesk.service.unified
Fields in com.bytedesk.service.unified with type parameters of type WorkgroupEntity -
Uses of WorkgroupEntity in com.bytedesk.service.utils
Methods in com.bytedesk.service.utils with parameters of type WorkgroupEntityModifier and TypeMethodDescriptionstatic UserProtobuf
ServiceConvertUtils.convertToUserProtobuf
(WorkgroupEntity workgroup) static WorkgroupResponse
ServiceConvertUtils.convertToWorkgroupResponse
(WorkgroupEntity workgroup) static MessageEntity
ThreadMessageUtil.getThreadOfflineMessage
(WorkgroupEntity workgroup, ThreadEntity thread) -
Uses of WorkgroupEntity in com.bytedesk.service.visitor_thread
Methods in com.bytedesk.service.visitor_thread with parameters of type WorkgroupEntityModifier and TypeMethodDescriptionVisitorThreadService.createWorkgroupThread
(VisitorRequest visitorRequest, WorkgroupEntity workgroup, String topic) VisitorThreadService.reInitWorkgroupThreadExtra
(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup) -
Uses of WorkgroupEntity in com.bytedesk.service.workgroup
Methods in com.bytedesk.service.workgroup that return WorkgroupEntityMethods in com.bytedesk.service.workgroup that return types with arguments of type WorkgroupEntityModifier and TypeMethodDescriptionstatic org.springframework.data.jpa.domain.Specification<WorkgroupEntity>
WorkgroupSpecification.search
(WorkgroupRequest request) Methods in com.bytedesk.service.workgroup with parameters of type WorkgroupEntityModifier and TypeMethodDescriptionWorkgroupRestService.convertToResponse
(WorkgroupEntity entity) void
WorkgroupRestService.handleOptimisticLockingFailureException
(org.springframework.orm.ObjectOptimisticLockingFailureException e, WorkgroupEntity entity) void
WorkgroupEntityListener.onPostPersist
(WorkgroupEntity workgroup) WorkgroupRestService.save
(WorkgroupEntity workgroup) WorkgroupRoutingService.selectAgent
(WorkgroupEntity workgroup, ThreadEntity thread, List<AgentEntity> availableAgents) 根据工作组路由模式选择客服 -
Uses of WorkgroupEntity in com.bytedesk.service.workgroup.event
Fields in com.bytedesk.service.workgroup.event declared as WorkgroupEntityModifier and TypeFieldDescriptionprivate WorkgroupEntity
WorkgroupCreateEvent.workgroup
private WorkgroupEntity
WorkgroupUpdateEvent.workgroup
Constructors in com.bytedesk.service.workgroup.event with parameters of type WorkgroupEntityModifierConstructorDescriptionWorkgroupCreateEvent
(WorkgroupEntity workgroup) WorkgroupUpdateEvent
(WorkgroupEntity workgroup) -
Uses of WorkgroupEntity in com.bytedesk.ticket.identity
Methods in com.bytedesk.ticket.identity with parameters of type WorkgroupEntityModifier and TypeMethodDescriptionvoid
TicketIdentityService.syncWorkgroup
(WorkgroupEntity workgroup) 同步工作组到Flowable