Uses of Class
com.bytedesk.service.statistic.ServiceStatisticEntity

Packages that use ServiceStatisticEntity

Package	Description
com.bytedesk.service.statistic	Customer Service Statistics Package Provides comprehensive statistical functionalities for the customer service system, including:

Uses of ServiceStatisticEntity in com.bytedesk.service.statistic

Methods in com.bytedesk.service.statistic that return ServiceStatisticEntity

Modifier and Type	Method	Description
ServiceStatisticEntity	ServiceStatisticRestService.save(ServiceStatisticEntity entity)

Methods in com.bytedesk.service.statistic that return types with arguments of type ServiceStatisticEntity

Modifier and Type	Method	Description
Optional<ServiceStatisticEntity>	ServiceStatisticRepository.findByUid(String uid)
Optional<ServiceStatisticEntity>	ServiceStatisticRestService.findByUid(String uid)
static org.springframework.data.jpa.domain.Specification<ServiceStatisticEntity>	ServiceStatisticSpecification.search(ServiceStatisticRequest request)

Methods in com.bytedesk.service.statistic with parameters of type ServiceStatisticEntity

Modifier and Type	Method	Description
ServiceStatisticResponse	ServiceStatisticRestService.convertToResponse(ServiceStatisticEntity entity)
static ServiceStatisticResponse	ServiceStatisticConvert.convertToServiceStatisticResponse(ServiceStatisticEntity statistic)
void	ServiceStatisticRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, ServiceStatisticEntity entity)
ServiceStatisticEntity	ServiceStatisticRestService.save(ServiceStatisticEntity entity)
private void	ServiceStatisticService.updateAgentStatusMetrics(ServiceStatisticEntity statistic, Map<String,Long> statusDuration)	更新客服状态分布指标
private void	ServiceStatisticService.updateBasicMetrics(ServiceStatisticEntity statistic, String orgUid, LocalDateTime startTime, LocalDateTime endTime)	更新基础会话指标
private void	ServiceStatisticService.updateMessageMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers)	更新消息指标
private void	ServiceStatisticService.updateQualityMetrics(ServiceStatisticEntity statistic, String orgUid, LocalDateTime startTime, LocalDateTime endTime)	更新质量指标
private void	ServiceStatisticService.updateRobotSpecificMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> robotMembers)	更新机器人特有指标
private void	ServiceStatisticService.updateThreadFlowMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers)	更新会话流转指标
private void	ServiceStatisticService.updateTimeMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers)	更新时间指标