Uses of Package
com.bytedesk.service.agent

Packages that use com.bytedesk.service.agent

Package	Description
com.bytedesk.core.auto_reply
com.bytedesk.service.agent
com.bytedesk.service.agent.event
com.bytedesk.service.queue
com.bytedesk.service.settings
com.bytedesk.service.statistic	Customer Service Statistics Package Provides comprehensive statistical functionalities for the customer service system, including:
com.bytedesk.service.strategy
com.bytedesk.service.thread_invite	ByteDesk 标签管理包 提供标签的CRUD、搜索等功能
com.bytedesk.service.thread_rating	评价服务包 管理客服会话的评价功能
com.bytedesk.service.thread_transfer	会话转接包 处理会话转接相关功能
com.bytedesk.service.unified
com.bytedesk.service.utils
com.bytedesk.service.visitor_thread
com.bytedesk.service.workgroup	工作组服务包 管理客服工作组相关功能
com.bytedesk.ticket.comment
com.bytedesk.ticket.identity
com.bytedesk.ticket.statistic	工单统计模块 提供工单数据统计、分析功能

Classes in com.bytedesk.service.agent used by com.bytedesk.core.auto_reply

Class	Description
AgentRestService

Classes in com.bytedesk.service.agent used by com.bytedesk.service.agent

Class	Description
AgentEntity	human agent, not ai agent - agent：一对一人工客服，不支持机器人接待 - robot：机器人客服，不支持转人工 - workgroup：工作组，支持机器人接待，支持转人工
AgentRepository
AgentRequest
AgentResponse
AgentRestService
AgentStatusEnum
AgentUpdateTypeEnum

Classes in com.bytedesk.service.agent used by com.bytedesk.service.agent.event

Class	Description
AgentEntity	human agent, not ai agent - agent：一对一人工客服，不支持机器人接待 - robot：机器人客服，不支持转人工 - workgroup：工作组，支持机器人接待，支持转人工

Classes in com.bytedesk.service.agent used by com.bytedesk.service.queue

Class	Description
AgentEntity	human agent, not ai agent - agent：一对一人工客服，不支持机器人接待 - robot：机器人客服，不支持转人工 - workgroup：工作组，支持机器人接待，支持转人工
AgentService

Classes in com.bytedesk.service.agent used by com.bytedesk.service.settings

Class	Description
AgentRequest

Classes in com.bytedesk.service.agent used by com.bytedesk.service.statistic

Class	Description
AgentRepository

Classes in com.bytedesk.service.agent used by com.bytedesk.service.strategy

Class	Description
AgentEntity	human agent, not ai agent - agent：一对一人工客服，不支持机器人接待 - robot：机器人客服，不支持转人工 - workgroup：工作组，支持机器人接待，支持转人工
AgentRestService

Classes in com.bytedesk.service.agent used by com.bytedesk.service.thread_invite

Class	Description
AgentRestService

Classes in com.bytedesk.service.agent used by com.bytedesk.service.thread_rating

Class	Description
AgentRestService

Classes in com.bytedesk.service.agent used by com.bytedesk.service.thread_transfer

Class	Description
AgentRestService

Classes in com.bytedesk.service.agent used by com.bytedesk.service.unified

Class	Description
AgentInitializer

Classes in com.bytedesk.service.agent used by com.bytedesk.service.utils

Class	Description
AgentEntity	human agent, not ai agent - agent：一对一人工客服，不支持机器人接待 - robot：机器人客服，不支持转人工 - workgroup：工作组，支持机器人接待，支持转人工
AgentResponse

Classes in com.bytedesk.service.agent used by com.bytedesk.service.visitor_thread

Class	Description
AgentEntity	human agent, not ai agent - agent：一对一人工客服，不支持机器人接待 - robot：机器人客服，不支持转人工 - workgroup：工作组，支持机器人接待，支持转人工
AgentRestService

Classes in com.bytedesk.service.agent used by com.bytedesk.service.workgroup

Class	Description
AgentEntity	human agent, not ai agent - agent：一对一人工客服，不支持机器人接待 - robot：机器人客服，不支持转人工 - workgroup：工作组，支持机器人接待，支持转人工
AgentRestService

Classes in com.bytedesk.service.agent used by com.bytedesk.ticket.comment

Class	Description
AgentEntity	human agent, not ai agent - agent：一对一人工客服，不支持机器人接待 - robot：机器人客服，不支持转人工 - workgroup：工作组，支持机器人接待，支持转人工

Classes in com.bytedesk.service.agent used by com.bytedesk.ticket.identity

Class	Description
AgentEntity	human agent, not ai agent - agent：一对一人工客服，不支持机器人接待 - robot：机器人客服，不支持转人工 - workgroup：工作组，支持机器人接待，支持转人工

Classes in com.bytedesk.service.agent used by com.bytedesk.ticket.statistic

Class	Description
AgentRepository