Class ThreadSLATimeoutNotificationDelegate
java.lang.Object
com.bytedesk.ticket.thread.delegate.ThreadSLATimeoutNotificationDelegate
- All Implemented Interfaces:
org.flowable.engine.delegate.JavaDelegate
@Component("threadSLATimeoutNotificationDelegate")
public class ThreadSLATimeoutNotificationDelegate
extends Object
implements org.flowable.engine.delegate.JavaDelegate
SLA超时通知服务
处理客服会话中的SLA超时事件
- 记录超时信息
- 通知相关人员
- 处理升级策略
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Constructor Summary
Constructors -
Method Summary
Modifier and TypeMethodDescriptionvoid
execute
(org.flowable.engine.delegate.DelegateExecution execution)
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Constructor Details
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ThreadSLATimeoutNotificationDelegate
public ThreadSLATimeoutNotificationDelegate()
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Method Details
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execute
public void execute(org.flowable.engine.delegate.DelegateExecution execution) - Specified by:
execute
in interfaceorg.flowable.engine.delegate.JavaDelegate
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