Package com.bytedesk.ticket.thread.delegate

Class ThreadHumanIdleTimeoutServiceDelegate

java.lang.Object

com.bytedesk.ticket.thread.delegate.ThreadHumanIdleTimeoutServiceDelegate

All Implemented Interfaces:

org.flowable.engine.delegate.JavaDelegate

@Component("threadHumanIdleTimeoutServiceDelegate")
public class ThreadHumanIdleTimeoutServiceDelegate
extends Object
implements org.flowable.engine.delegate.JavaDelegate

人工接待访客超时服务 处理访客在人工接待过程中长时间未发送消息的情况 - 记录超时信息 - 发送超时提醒 - 结束会话

Field Summary

Fields

Modifier and Type	Field	Description
private final QueueMemberRestService	queueMemberRestService

Constructor Summary

Constructors

Constructor	Description
ThreadHumanIdleTimeoutServiceDelegate()

Method Summary

Modifier and Type	Method	Description
void	execute(org.flowable.engine.delegate.DelegateExecution execution)
private boolean	isReallyTimedOut(org.flowable.engine.delegate.DelegateExecution execution)	检查是否真的超时 考虑访客最后活动时间，如果访客在超时时间内有新消息，则不应判定为超时
private void	markThreadAsTimeout(String threadUid)	标记会话为超时状态

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

queueMemberRestService

private final QueueMemberRestService queueMemberRestService

Constructor Details

ThreadHumanIdleTimeoutServiceDelegate

public ThreadHumanIdleTimeoutServiceDelegate()

Method Details

execute

public void execute(org.flowable.engine.delegate.DelegateExecution execution)

Specified by:

execute in interface org.flowable.engine.delegate.JavaDelegate

isReallyTimedOut

private boolean isReallyTimedOut(org.flowable.engine.delegate.DelegateExecution execution)

检查是否真的超时 考虑访客最后活动时间，如果访客在超时时间内有新消息，则不应判定为超时

Parameters:

execution - 流程执行上下文

Returns:

如果真的超时，返回true；否则返回false

markThreadAsTimeout

private void markThreadAsTimeout(String threadUid)

标记会话为超时状态