Package com.bytedesk.ticket.delegate
Class TicketEscalateDelegate
java.lang.Object
com.bytedesk.ticket.delegate.TicketEscalateDelegate
- All Implemented Interfaces:
org.flowable.engine.delegate.JavaDelegate
@Component("ticketEscalateDelegate")
public class TicketEscalateDelegate
extends Object
implements org.flowable.engine.delegate.JavaDelegate
升级工单
JavaDelegate 用于实现服务任务(Service Task)的业务逻辑,通常用于:
自动化处理
系统集成
外部服务调用
复杂业务规则执行
两种服务任务的区别:
SLA 超时:自动触发,基于时间
工单升级:人工触发,基于状态
用途:实现服务任务的具体业务逻辑
绑定位置:服务任务节点
主要场景:自动化处理、系统集成、规则执行
特点:一次性执行,完成特定业务功能
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Constructor Summary
Constructors -
Method Summary
Modifier and TypeMethodDescriptionvoid
execute
(org.flowable.engine.delegate.DelegateExecution execution)
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Constructor Details
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TicketEscalateDelegate
public TicketEscalateDelegate()
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Method Details
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execute
public void execute(org.flowable.engine.delegate.DelegateExecution execution) - Specified by:
execute
in interfaceorg.flowable.engine.delegate.JavaDelegate
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