Uses of Class
com.bytedesk.service.agent_status.AgentStatusEntity

Packages that use AgentStatusEntity

Package	Description
com.bytedesk.service.agent_status	客服状态日志包 记录和管理客服状态变更
com.bytedesk.service.statistic	Customer Service Statistics Package Provides comprehensive statistical functionalities for the customer service system, including:

Uses of AgentStatusEntity in com.bytedesk.service.agent_status

Methods in com.bytedesk.service.agent_status that return AgentStatusEntity

Modifier and Type	Method	Description
protected AgentStatusEntity	AgentStatusService.doSave(AgentStatusEntity entity)
AgentStatusEntity	AgentStatusService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, AgentStatusEntity entity)
AgentStatusEntity	AgentStatusService.save(AgentStatusEntity entity)

Methods in com.bytedesk.service.agent_status that return types with arguments of type AgentStatusEntity

Modifier and Type	Method	Description
List<AgentStatusEntity>	AgentStatusRepository.findByAgentContainsAndCreatedAtBetween(String agentUid, LocalDateTime startTime, LocalDateTime endTime)
List<AgentStatusEntity>	AgentStatusRepository.findByOrgUid(String orgUid)
List<AgentStatusEntity>	AgentStatusRepository.findByOrgUidAndCreatedAtBetween(String orgUid, LocalDateTime startTime, LocalDateTime endTime)
Optional<AgentStatusEntity>	AgentStatusRepository.findByUid(String uid)
Optional<AgentStatusEntity>	AgentStatusService.findByUid(String uid)
static org.springframework.data.jpa.domain.Specification<AgentStatusEntity>	AgentStatusSpecification.search(AgentStatusRequest request)

Methods in com.bytedesk.service.agent_status with parameters of type AgentStatusEntity

Modifier and Type	Method	Description
AgentStatusResponse	AgentStatusService.convertToResponse(AgentStatusEntity entity)
protected AgentStatusEntity	AgentStatusService.doSave(AgentStatusEntity entity)
AgentStatusEntity	AgentStatusService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, AgentStatusEntity entity)
AgentStatusEntity	AgentStatusService.save(AgentStatusEntity entity)

Uses of AgentStatusEntity in com.bytedesk.service.statistic

Method parameters in com.bytedesk.service.statistic with type arguments of type AgentStatusEntity

Modifier and Type	Method	Description
private Map<String,Long>	ServiceStatisticService.calculateStatusDuration(List<AgentStatusEntity> logs)	计算状态持续时长