Package com.bytedesk.service.agent

Class AgentService

java.lang.Object

com.bytedesk.service.agent.AgentService

@Service
public class AgentService
extends Object

Constructor Summary

Constructors

Constructor	Description
AgentService()

Method Summary

Modifier and Type	Method	Description
double	getAgentRating(String agentUid)
List<String>	getAgentsBySkills(List<String> skills)
List<AgentEntity>	getAvailableAgents()
long	getAverageResponseTime(String agentUid)
List<String>	getOnlineAgents()

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details

AgentService

public AgentService()

Method Details

getAvailableAgents

public List<AgentEntity> getAvailableAgents()

getAgentsBySkills

public List<String> getAgentsBySkills(List<String> skills)

getOnlineAgents

public List<String> getOnlineAgents()

getAgentRating

public double getAgentRating(String agentUid)

getAverageResponseTime

public long getAverageResponseTime(String agentUid)