Package com.bytedesk.core.quality

Class QualityServiceImpl

java.lang.Object

com.bytedesk.core.quality.QualityServiceImpl

All Implemented Interfaces:

QualityService

@Service
public class QualityServiceImpl
extends Object
implements QualityService

Field Summary

Fields

Modifier and Type	Field	Description
private QualityInspectionRepository	inspectionRepository
private QualityRuleRepository	ruleRepository

Constructor Summary

Constructors

Constructor	Description
QualityServiceImpl()

Method Summary

Modifier and Type	Method	Description
int	applyRule(QualityRuleEntity rule, ThreadEntity thread)
void	autoInspectThread(String threadUid)
private long	calculateResponseTime(ThreadEntity thread)
QualityInspectionEntity	createInspection(String threadUid, String inspectorUid)
QualityRuleEntity	createRule(QualityRuleDTO dto)
void	deleteInspection(Long inspectionId)
void	deleteRule(Long ruleId)
Double	getAverageScore(String agentUid, LocalDateTime startTime, LocalDateTime endTime)
private Double	getAverageScoreByType(String agentUid, String scoreType)
QualityInspectionEntity	getInspection(Long inspectionId)
org.springframework.data.domain.Page<QualityInspectionEntity>	getInspections(org.springframework.data.domain.Pageable pageable)
org.springframework.data.domain.Page<QualityInspectionEntity>	getInspectionsByAgent(String agentUid, org.springframework.data.domain.Pageable pageable)
org.springframework.data.domain.Page<QualityInspectionEntity>	getInspectionsByInspector(String inspectorUid, org.springframework.data.domain.Pageable pageable)
List<QualityInspectionEntity>	getLowScoreInspections(Integer threshold)
List<QualityRuleEntity>	getRules()
Map<String,Double>	getScoreDistribution(String agentUid)
void	scheduleAutoInspection()
QualityInspectionEntity	updateInspection(Long inspectionId, QualityInspectionDTO dto)
QualityRuleEntity	updateRule(Long ruleId, QualityRuleDTO dto)
private void	updateRuleFromDTO(QualityRuleEntity rule, QualityRuleDTO dto)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

inspectionRepository

@Autowired
private QualityInspectionRepository inspectionRepository

ruleRepository

@Autowired
private QualityRuleRepository ruleRepository

Constructor Details

QualityServiceImpl

public QualityServiceImpl()

Method Details

createInspection

@Transactional
public QualityInspectionEntity createInspection(String threadUid,
 String inspectorUid)

Specified by:

createInspection in interface QualityService

autoInspectThread

@Transactional
public void autoInspectThread(String threadUid)

Specified by:

autoInspectThread in interface QualityService

scheduleAutoInspection

@Scheduled(cron="0 0 1 * * ?")
public void scheduleAutoInspection()

Specified by:

scheduleAutoInspection in interface QualityService

applyRule

public int applyRule(QualityRuleEntity rule,
 ThreadEntity thread)

updateInspection

public QualityInspectionEntity updateInspection(Long inspectionId,
 QualityInspectionDTO dto)

Specified by:

updateInspection in interface QualityService

deleteInspection

public void deleteInspection(Long inspectionId)

Specified by:

deleteInspection in interface QualityService

getInspection

public QualityInspectionEntity getInspection(Long inspectionId)

Specified by:

getInspection in interface QualityService

getInspections

public org.springframework.data.domain.Page<QualityInspectionEntity> getInspections(org.springframework.data.domain.Pageable pageable)

Specified by:

getInspections in interface QualityService

getInspectionsByAgent

public org.springframework.data.domain.Page<QualityInspectionEntity> getInspectionsByAgent(String agentUid,
 org.springframework.data.domain.Pageable pageable)

Specified by:

getInspectionsByAgent in interface QualityService

getInspectionsByInspector

public org.springframework.data.domain.Page<QualityInspectionEntity> getInspectionsByInspector(String inspectorUid,
 org.springframework.data.domain.Pageable pageable)

Specified by:

getInspectionsByInspector in interface QualityService

getAverageScore

public Double getAverageScore(String agentUid,
 LocalDateTime startTime,
 LocalDateTime endTime)

Specified by:

getAverageScore in interface QualityService

getScoreDistribution

public Map<String,Double> getScoreDistribution(String agentUid)

Specified by:

getScoreDistribution in interface QualityService

getLowScoreInspections

public List<QualityInspectionEntity> getLowScoreInspections(Integer threshold)

Specified by:

getLowScoreInspections in interface QualityService

createRule

public QualityRuleEntity createRule(QualityRuleDTO dto)

Specified by:

createRule in interface QualityService

updateRule

public QualityRuleEntity updateRule(Long ruleId,
 QualityRuleDTO dto)

Specified by:

updateRule in interface QualityService

deleteRule

public void deleteRule(Long ruleId)

Specified by:

deleteRule in interface QualityService

getRules

public List<QualityRuleEntity> getRules()

Specified by:

getRules in interface QualityService

updateRuleFromDTO

private void updateRuleFromDTO(QualityRuleEntity rule,
 QualityRuleDTO dto)

getAverageScoreByType

private Double getAverageScoreByType(String agentUid,
 String scoreType)

calculateResponseTime

private long calculateResponseTime(ThreadEntity thread)