Package com.bytedesk.core.quality

Interface QualityService

All Known Implementing Classes:

QualityServiceImpl

public interface QualityService

Method Summary

Modifier and Type	Method	Description
void	autoInspectThread(String threadUid)
QualityInspectionEntity	createInspection(String threadUid, String inspectorUid)
QualityRuleEntity	createRule(QualityRuleDTO dto)
void	deleteInspection(Long inspectionId)
void	deleteRule(Long ruleId)
Double	getAverageScore(String agentUid, LocalDateTime startTime, LocalDateTime endTime)
QualityInspectionEntity	getInspection(Long inspectionId)
org.springframework.data.domain.Page<QualityInspectionEntity>	getInspections(org.springframework.data.domain.Pageable pageable)
org.springframework.data.domain.Page<QualityInspectionEntity>	getInspectionsByAgent(String agentUid, org.springframework.data.domain.Pageable pageable)
org.springframework.data.domain.Page<QualityInspectionEntity>	getInspectionsByInspector(String inspectorUid, org.springframework.data.domain.Pageable pageable)
List<QualityInspectionEntity>	getLowScoreInspections(Integer threshold)
List<QualityRuleEntity>	getRules()
Map<String,Double>	getScoreDistribution(String agentUid)
void	scheduleAutoInspection()
QualityInspectionEntity	updateInspection(Long inspectionId, QualityInspectionDTO dto)
QualityRuleEntity	updateRule(Long ruleId, QualityRuleDTO dto)

Method Details

createInspection

QualityInspectionEntity createInspection(String threadUid,
 String inspectorUid)

updateInspection

QualityInspectionEntity updateInspection(Long inspectionId,
 QualityInspectionDTO dto)

deleteInspection

void deleteInspection(Long inspectionId)

getInspection

QualityInspectionEntity getInspection(Long inspectionId)

getInspections

org.springframework.data.domain.Page<QualityInspectionEntity> getInspections(org.springframework.data.domain.Pageable pageable)

getInspectionsByAgent

org.springframework.data.domain.Page<QualityInspectionEntity> getInspectionsByAgent(String agentUid,
 org.springframework.data.domain.Pageable pageable)

getInspectionsByInspector

org.springframework.data.domain.Page<QualityInspectionEntity> getInspectionsByInspector(String inspectorUid,
 org.springframework.data.domain.Pageable pageable)

getAverageScore

Double getAverageScore(String agentUid,
 LocalDateTime startTime,
 LocalDateTime endTime)

getScoreDistribution

Map<String,Double> getScoreDistribution(String agentUid)

getLowScoreInspections

List<QualityInspectionEntity> getLowScoreInspections(Integer threshold)

createRule

QualityRuleEntity createRule(QualityRuleDTO dto)

updateRule

QualityRuleEntity updateRule(Long ruleId,
 QualityRuleDTO dto)

deleteRule

void deleteRule(Long ruleId)

getRules

List<QualityRuleEntity> getRules()

autoInspectThread

void autoInspectThread(String threadUid)

scheduleAutoInspection

void scheduleAutoInspection()